Ingersoll Rand-Athens manufactures power and pneumatic hand tools for the consumer and commercial markets for automotive and heavy industrial uses. The site is approx 100,000 square feet.
Ingersoll Rand invited 60 Distributors from Canada, the U.S. and overseas to the Southern Pines Operation for the Distributor Fluid Forum meetings and a tour of the plant. The group arrived on buses on Monday afternoon at 1 PM for an opening meeting. We arrived at 11 am to set up all the PlantTours equipment for the 2:00pm tour.
I-R staff ordered receivers and headphones for 5 groups of 12 distributors in each tour. We pre-programmed and labeled the groups A-E. One guide led each group through 6 stops on the tour of the plant. At most stops, one-two presenters were stationed with visual aids, posters, samples, etc. to present the technical information regarding that product, process stage and give a description of any updates with products and manufacturing methods.
PlantTours handled the tour guide equipment logistics for the plant staff and groups and set up all the equipment in the employee cafeteria. We separated the equipment by group (A-E) for quick and easy distribution. Ingersoll-Rand chose the Moderate Noise/Behind-Head headphones for light noise reduction for each guest; some areas of the shop are somewhat noisy. After their opening comments by the Plant Manager ended at 1:45pm, each distributor was equipped with safety shoes and glasses. They were then led to the equipment distibution tables and the uniformed PlantTours Reps issued them their receiver and headphone and they were then gathered by group by each assigned guide. It took about 15 minutes to issue all the receivers and headphones to the distributors.
Each guide did a quick sound check and each group was assigned a tour route that began on a Shotgun Start, so they rotated every 5-10 minutes.
Ingersoll Rand used this tour to update their distributors on product enhancements and new time-saving processes and changes. They used Hand-Held microphones so each guide could pass the Mic to the Presenter at each station for their portion of the tour.
All tours were completed by 3:45pm. No additional service or assistance was needed.
A wrap-up summary meeting closed the event at the plant and the PlantTours Reps packed up all the equipment and removed it from the facility to conclude our service to Ingersoll Rand in Southern Pines.
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